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Smartcutter does not generate outputvideo
Posted: Wed Apr 28, 2010 3:41 pm
by alfmuc
When generate an outputvideo after some milliseconds the messagebox "transcoding complete" apears. An outputfile of 1kB is generated. There is enougth diskspace available. It worked well before. I use Ver. 1.2.4 trialversion. The bug is new, in the past it worked OK on my System. I tryed with several HD-Inputfiles (720p and 1080i)
with best regards alfmuc
Re: Smartcutter does not generate outputvideo
Posted: Wed Apr 28, 2010 3:51 pm
by admin
Dear alfmuc:
Thanks for your concern.
An outputfile of 1kB is generated ... It worked well before
Is this input movie in some video format other than those previously okay ones?
Could you please send us video samples for a test(up to 20MB each)? Our email address:
famering@gmail.com or
support@fame-ring.com
Thank you.
Best Regards,
FameRing Support Team
Re: Smartcutter does not generate outputvideo
Posted: Thu Apr 29, 2010 6:04 am
by alfmuc
I found out new facts. When I use smart cutter with administrator rights it works OK. When I use it with standard user rights it does not generate output video. I use Windows 7 home premium.
best regards alfmuc