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Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Sun Nov 30, 2014 3:14 pm
by Misoko
iMac, Yosemite..
I can do the cuts, and after starting the cutting smartcutter crashes. Tested with 7 files, all recorded with a dreambox. With the Windows version I never had any problems with those files.
English is not my native language. Sorry for that.
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Mon Dec 01, 2014 5:31 pm
by FrDakota
Misoko wrote:iMac, Yosemite..
I can do the cuts, and after starting the cutting smartcutter crashes. Tested with 7 files, all recorded with a dreambox. With the Windows version I never had any problems with those files.
English is not my native language. Sorry for that.
Strange, on Yosemite I don't have that problem with the files I tested (mostly .mp4).
Besides the preview window it cuts correctly without crash.
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Wed Dec 03, 2014 7:33 am
by Misoko
after a clean install of Yosemite it still doesn't work......
Maybe an admin has a solution.....
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Sun Dec 07, 2014 2:57 am
by Misoko
One week without a reaction from the admin/programmer. Very sad.
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Sun Dec 07, 2014 4:06 am
by admin
Dear Misoko:
Thanks for your message.
Recently we did noticed that there is some compatible problem on some OS X versions (10.8.5, 10.10.1), we are busy on this issue now.
We will keep you posted about the progress.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Sat Jan 17, 2015 3:47 am
by Misoko
Something new?
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Wed Feb 18, 2015 9:15 pm
by godefroy
Hello.
Smart Cutter version for Windows works fine, so I tried the Mac version.
But on my MacBook Pro Mavericks 10.9.5 with 16 GB RAM, Smart Cutter crashed each time I click on the Red button. What I do : I open a .ts file, I put the Start point and End point, then click on Stard transcoding. 3 lauchs, 3 crashs. No file generated. I can send you the Apple Crash report.
But it worked when do this : I open a .ts file, I put the Start point and End point, then click on Save Proj. Quit Smart Cutter, Launch Smart Cutter, Load Proj, then click on the Red button Start transcoding -> it works !
Could you check this bug please ?
You understand I don't want to buy this version if it crash so often.
Best regards.
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Sat Feb 21, 2015 1:13 am
by admin
Dear godefroy:
Thanks for your message.
'3 lauchs, 3 crashs'
Recently we are busy working on some similar problems on some OS X versions (10.8.5, 10.9.5, 10.10.1).
We will keep you posted about the progress.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Re: MAC OSX (Intel 64-bit) version of Smart Cutter is here
Posted: Wed Sep 16, 2015 3:35 am
by admin
Dear everyone:
We now have a fix version 1.9.3 for the OS X problem. Please try it on your end to see whether it helps.
You can download it here:
http://www.fame-ring.com/SmartCutter.dmg
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team