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Re: "smart.exe has stopped working" on Windows 8.1

Posted: Mon May 19, 2014 9:06 am
by cofulese
Hi Support People

Any update on this? I'm willing and able to run any diags / debug, etc... you need to help to resolve this.

Cheers

Ed

Re: "smart.exe has stopped working" on Windows 8.1

Posted: Tue May 20, 2014 1:15 am
by admin
Dear cofulese:
Thanks for your message.

‘Any update on this?’
We think we have already found the underlying reason, and we are planning to release a fix later in this month.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: "smart.exe has stopped working" on Windows 8.1

Posted: Wed May 21, 2014 10:09 pm
by cofulese
Great, thank you :-)

Re: "smart.exe has stopped working" on Windows 8.1

Posted: Sun Jun 08, 2014 10:05 pm
by admin
Dear cofulese:
We now have a new version 1.8.7 of Smart Cutter
http://www.fame-ring.com/smart.cutter.rar
Please try it on your end, see whether it helps.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: "smart.exe has stopped working" on Windows 8.1

Posted: Mon Jun 09, 2014 11:11 pm
by cofulese
Hi there

Problem solved, version 1.8.7 is working perfectly on Windows 8.1 x64 in KVM virtual machine.

Thank you! :-)