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problems with Smart Cutter for DV and DVB 1.2.7

Posted: Tue Jul 20, 2010 6:29 am
by vickiy
I'm using the smart cutter portable verson 1.2.7. Here're some problems I have with the software.

1. time point display of input file properties. with any other video edit softwares i've used before, they all start timing from 0:0:0.000s, something like that. and in smart cutter, it seems like it starts with random numbers, i have no idea what the exact time point of the frame i've selected is.

2. when i cut some video clips, the output videos seem to be corrupted some how,
here's the uncut video, after i cut off the beginning, the first few frames are like the following:
http://www.mediafire.com/?fs8bx4yqo1cx42x

Image

although this happans only in a few miliseconds at the beginning, it's not perfect. i'm wondering is there anyway i can avoid this kind of situation.

Thanks!

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Thu Jul 29, 2010 4:30 pm
by admin
Dear vickiy:
Thanks for your concern.
2. when i cut some video clips, the output videos seem to be corrupted some how
We just cutted your sample file with version 1.2.7, but we did not see the corrupted frames. And we uploaded the cutted movie. Could you please have it a check?
http://www.fame-ring.com/test/Some_Day_002_cut.127.ts
Thank you.
Btw, by which software did you find the corrupted frames?
start timing from 0:0:0.000s ... starts with random numbers
Actually those are not random numbers. Those are the actual time stamps in the video stream.
As many users have mentioned the same problem as you said, we will have it modified.
Any way, we will make the time code starting from plain zero in the new version.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Thu Jul 29, 2010 10:57 pm
by iHD
Hi Admin,

I tried the video that provided by Vickiy
Also got the same problem as Vickiy said.
You may cut the file in start point 00:00:07:559.

Regards

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Sun Aug 01, 2010 1:34 pm
by godmd5
i find a bug is cutter long than uncut..
Image

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Tue Aug 03, 2010 11:43 pm
by iHD
Hi Admin,

any news for new version?

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Sun Aug 08, 2010 12:09 am
by iHD
Hi Admin,

Just do a test, corrupted frames problem still exist in 1.2.8.a

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Tue Aug 10, 2010 12:16 pm
by godmd5
1.2.8a is alway hang..

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Thu Aug 12, 2010 2:09 pm
by admin
iHD wrote:Hi Admin,

I tried the video that provided by Vickiy
Also got the same problem as Vickiy said.
You may cut the file in start point 00:00:07:559.

Regards
Thank you so much!

We just re-produced the problem as you said. It seems to be related to frame type issue.

Our developers will take more tests on it.
We will keep you all posted on any progress.

Please keep on sending us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Thu Aug 12, 2010 2:20 pm
by admin
Dear godmd5:
Thanks for your information.
godmd5 wrote:i find a bug is cutter long than uncut..
You mean version 1.2.7? is it?
godmd5 wrote:1.2.8a is alway hang..
We ran a test on the sample(Big Fun ... 2010-04-12 - 10_30 PM ...) you sent to us, but we did not see the hang.
Could you please test it on your side on this program again?

Looking forward to your further message.
Thank you.

Best Regards,
FameRing Support Team

Re: problems with Smart Cutter for DV and DVB 1.2.7

Posted: Sat Aug 14, 2010 12:34 am
by vickiy
Dear Admin,
Thank you for the updates. here's what i found out.

1.2.8a still has not fixed the timeline display and corrupted frame problem yet, and this version seems not very stable. with some files, the output function will sometimes hang, the progress bar doesn't move at all in several minutes.

sometimes the output files cannot be opened with MEGUI.

and another thing i want to menton is that, smart cutter doesn't have a preview for the outputs, sometimes preview can help to determine whether i have extra frames in my output before i actually run the whole process. now, even i select the frames i want to cut at, but the output sometimes have extra frames and sound. if the developer can add the preview feature in, that would be wonderful.