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if it is less than 2 seconds, the button "new end point" doesn't work. it works only when the duration is more than 2 seconds. although the button works when it is 2 seconds, the cutted video is 3 seconds. so you can't get a video that is less than 3 seconds

Dear rufang:
Thanks for your message.

'although the button works when it is 2 seconds, the cutted video is 3 seconds.'
The cut result duration will be as same as the defined segment duration, frame accurately. If you defined a segment, the cut result will contain as many video frames as you defined.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

admin wrote: The cut result duration will be as same as the defined segment duration, frame accurately. If you defined a segment, the cut result will contain as many video frames as you defined.

Thanks for your message.
what is segment?
I think "frame accurately" means I can choose any frame I want. no other factors to be considerd.
since is has something to do with segment. can i undefine segment?

Dear rufang:
Thanks for your message.

'what is segment?'
A video segment is the video between the start and the end point you defined.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

admin wrote:Dear rufang:
Thanks for your message.

'what is segment?'
A video segment is the video between the start and the end point you defined.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

thanks.
i have another question. why the cut video is larger than the original. the original file is 03:42, 274 MB. the cut file is 02:47, but 318 MB.

Dear rufang:
Thanks for your message.

'the original file is 03:42, 274 MB. the cut file is 02:47, but 318 MB.'

Could you please upload a original video sample showing the problem to our ftp server for a test?
It would be better if the sample file size is less than 50 MB.
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before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
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Here is also a step by step tutorial for uploading sample(s):
http://www.fame-ring.com/uphelp.html

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team