Hello guys,
i have buy a new recorder (AverMedia EzRecorder 130) and i cant use SmartCutter for cut my files.
The files is MP4 AVC but bad loading in SmartCutter.
I have upload a small sample in the FTP (folder "yogy").
Please please please you can fix it ?!?
AverMedia EzRecorder 130
Re: AverMedia EzRecorder 130
hello,
i have update the new firmware for the EzRecorder and now i can cut the videos with SmartCutter
but the file is not cut exactly where I want, often a second before or a second after.
you can do something ?
i have update the new firmware for the EzRecorder and now i can cut the videos with SmartCutter
but the file is not cut exactly where I want, often a second before or a second after.
you can do something ?
Re: AverMedia EzRecorder 130
Dear yogy:
Thanks for your message.
The problem of the previous sample file is related to the movie duration calculation, we are just working on it. Will keep you posted about the progress.
'update the new firmware for the EzRecorder and now i can cut the videos with SmartCutter, but the file is not cut exactly where I want, often a second before or a second after.'
Looks like similar to the previous problem, if you could also provide a new sample, that will be helpful.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your message.
The problem of the previous sample file is related to the movie duration calculation, we are just working on it. Will keep you posted about the progress.
'update the new firmware for the EzRecorder and now i can cut the videos with SmartCutter, but the file is not cut exactly where I want, often a second before or a second after.'
Looks like similar to the previous problem, if you could also provide a new sample, that will be helpful.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Re: AverMedia EzRecorder 130
ok thanks, i try to upload a new video tomorow
Re: AverMedia EzRecorder 130
the new sample is ready on the the FTP