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Problem with DVB-T videos

Posted: Fri May 17, 2013 7:54 am
by ptol_camp
Hi,
First of all, once more I give you my congratulatios for your Smart Cutter software.
I am having problems when cutting videos obtained from my DVB-T record device (MediaCenter InOut 4G HD). It can record both SD and HD DVB-T programs in ts format and with its native quality. The problem appears when the first cut is made from the very beginning of the video file, i.e., when the first “new start point” is not 0:00:00:000. If I do so, I cannot play the output video with any player. I get the message “Failed to open input file”. But if I made the first cut in another segment of the video file there is no problem.
I have uploaded to your server two samples videos named Sample1SD.ts (DVB-T Standard Def.) and Sample2HD.ts (DVB-T High Def.). I have also uploaded the output videos when cutting the first part of them: Cut1SD.ts and Cut2HD.ts. They are all located in ptol_camp subdirectory.
Please, check them when possible and let me know your opinion about this problem.
Thank you very much. Best regards,

Re: Problem with DVB-T videos

Posted: Wed Aug 28, 2013 10:35 pm
by admin
Dear ptol_camp:
Thanks for your message.

Yesterday we just released the new version for the problem you met.
http://www.fame-ring.com/smart.cutter.rar
Please try it on your end.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: Problem with DVB-T videos

Posted: Mon Sep 02, 2013 6:01 pm
by ptol_camp
Thank you very much for your answer. I'm trying to install 1.8.1 version but I have problems with my antivirus (Bitdefender 2013) because when installing Smart Cutter 1.8.1 I got the following message: Bit defender has detected the virus MIDAS3 within the file SmartCutter.exe
Please, can you help me about this problem?

Re: Problem with DVB-T videos

Posted: Mon Sep 02, 2013 9:20 pm
by admin
Dear ptol_camp:
Thanks for your message.

We believe that is false positive.

How about the portable version
http://www.fame-ring.com/smart.cutter.rar

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Re: Problem with DVB-T videos

Posted: Mon Sep 16, 2013 5:32 pm
by ptol_camp
I have tested my problem with your new version 1.8.2 and now everything is OK. Now I can cut my recorder videos from the very beginning if I wish and the resulting video is playable without problem.
Thank you very much for your solution.