Once again.... SC crashed when slide the scrollbar

[sunnyfunny]

Normaly i would buy this software soon. But at the moment, there is a reason i don't buy it.

SC chrashed when scroll to another point at the file.
I got this Problem with every file i testet. I record HD Files with my Dreambox 800HD or my PC (Technotrend 3200).
I tryed TSRemux to remux the File. Or TS4NP to fix the Stream. Every time i get same Result.

I Upload a small Samplefile which you can use for Testing. With this File i can get SC crashed.

http://rapidshare.com/files/354374886/s ... tcutter.ts

I used strong Hardware (core i7, 6gb ram) and Win7 Ultimate 64bit.

And another Bug: I can't Playback the Preview Smooth. Sound/Video are not Synth. Videoplayback looks like ~10fps and Speed up sometimes like 200fps.
Can you add DirectShow for Playback the File?

[admin]

Dear sunnyfunny:
Thanks for your concern and the sample file.

I used strong Hardware (core i7, 6gb ram) and Win7 Ultimate 64bit.

Although the sample file works well on our test computers(Xp Vista Win7), but we have not tested it on core i7 yet.
Actually we are busy preparing a new fix version for fast seek, we will inform you as soon as we get it released. This may help to solve the problem.

I can't Playback the Preview Smooth. Can you add DirectShow for Playback the File?

We are also very eager to take DXVA into our products. But due to the demand of frame accuracy, that is difficult and will cost us more time. Our developers are always trying to accomplish that.

Please feel free to send us your further qestion and advice.
Thank you.

Best Regards,
FameRing Support Team

[hpr]

I have same problem as OP. After opening TS file moving the slider causes a crash. The debugging information below may help:

Version: 1.2.2a

Unhandled exception at 0x00944218 in smart.portable.exe: 0xC0000005: Access violation reading location 0x0413df99.

Call stack:

smart.portable.exe!00958dfd()
smart.portable.exe!00961c6e()
smart.portable.exe!00945edd()
smart.portable.exe!0095e561()
smart.portable.exe!0094169c()
smart.portable.exe!00a972e9()
smart.portable.exe!00967874()
smart.portable.exe!00969367()
smart.portable.exe!005541d4()
ntdll.dll!7c911a6d()
smart.portable.exe!0055bc03()
smart.portable.exe!0089a250()
smart.portable.exe!00969a62()
smart.portable.exe!0056e42c()
smart.portable.exe!00814d11()
smart.portable.exe!005840ef()
smart.portable.exe!0049acd9()
smart.portable.exe!0049acd9()
winmm.dll!76b44e7b()
smart.portable.exe!00495a5b()
smart.portable.exe!0046c33e()
smart.portable.exe!0046d844()
smart.portable.exe!00464798()
smart.portable.exe!00447543()
smart.portable.exe!00639446()
smart.portable.exe!0064c762()
smart.portable.exe!00636626()
smart.portable.exe!0064cee9()
smart.portable.exe!00d0b403()
gdi32.dll!77f1d9e7()
smart.portable.exe!0064066a()
smart.portable.exe!00638be4()
smart.portable.exe!00638757()
smart.portable.exe!0065abdc()
MSCTF.dll!7472467f()
smart.portable.exe!0064143d()
MSCTF.dll!74724fae()
MSCTF.dll!747309cd()
smart.portable.exe!0064202e()
MSCTF.dll!747313d4()
MSCTF.dll!747313d9()
MSCTF.dll!74730f0f()
user32.dll!7e418734()
user32.dll!7e418816()
user32.dll!7e4189cd()
user32.dll!7e4196c7()
smart.portable.exe!0063f5db()
smart.portable.exe!0063b43a()
user32.dll!7e42c228()
user32.dll!7e418bd9()
user32.dll!7e42c228()
user32.dll!7e42c228()
user32.dll!7e418bd9()
user32.dll!7e42c23c()
user32.dll!7e42c1e9()
user32.dll!7e42c1e9()
smart.portable.exe!00641537()
uxtheme.dll!5ad718d7()
uxtheme.dll!5ad73357()
user32.dll!7e418734()
user32.dll!7e418734()
user32.dll!7e418bd9()
user32.dll!7e41885a()
user32.dll!7e41882a()
user32.dll!7e428ea0()
user32.dll!7e41882a()
user32.dll!7e428ea0()
user32.dll!7e428eab()
user32.dll!7e42bd34()
user32.dll!7e428eab()
user32.dll!7e428eec()
user32.dll!7e428efc()
ntdll.dll!7c90e473()
user32.dll!7e4299ff()
user32.dll!7e4303be()
smart.portable.exe!0063faad()
smart.portable.exe!00446fa5()
smart.portable.exe!00441c3a()
ntdll.dll!7c9101db()
msvcrt.dll!77c2c3c9()
msvcrt.dll!77c2c3ce()
msvcrt.dll!77c2c2e3()
msvcrt.dll!77c2c3ce()
msvcrt.dll!77c2c3e7()
msvcrt.dll!77c2c42e()
msvcrt.dll!77c46147()
smart.portable.exe!00d137f0()
msvcrt.dll!77c2c024()
msvcrt.dll!77c2c02d()
smart.portable.exe!00d137f0()
msvcrt.dll!77c2c3ce()
msvcrt.dll!77c3a52e()
msvcrt.dll!77c39d60()
msvcrt.dll!77c34e2f()
msvcrt.dll!77c34e29()
smart.portable.exe!00d137f0()
msvcrt.dll!77c34e29()
msvcrt.dll!77c34e42()
smart.portable.exe!004010b6()
smart.portable.exe!004010b6()
smart.portable.exe!00401138()
kernel32.dll!7c817077()

[sunnyfunny]

Ok, i test the new Build. Looks like it works now for me

But i will made a couple of tests

[sunnyfunny]

Slide works fine, but now the programm crashed when i export a file

I try a few records (all ~3-4GB). SC crashed always at the star/end of a cut (the reencode part it think)

[admin]

Dear sunnyfunny:
Thanks for your message.

crashed when i export a file

Does the sample file you sent to us also lead to such kind of problem?
Best Regards,
FameRing Support Team

[sunnyfunny]

yes, i got the problem with the sample file in the first post.

i upload a project. copy the sample file to the root of c:\ and you can open the project.

http://rapidshare.com/files/357151411/s ... roject.rar

[sunnyfunny]

Anyone re-produced the problem???

[admin]

Dear sunnyfunny:
Thanks for your concern.
We have tested the sample with its project file on several OS(Xp Vista Win7), the problem did not show up yet.
We will keep on testing under various enviorments.
If we get any progress on this, we will inform you at the first time.
Please feel free to send us your further question and advice.
Thank you.
Best Regards,
FameRing Support Team

[sunnyfunny]

hm, you didn't have this errors?

question: does SC use any external splitters or something else???