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smart cutter crash when slide the scollbar

Posted: Mon Feb 15, 2010 6:14 pm
by alex867
I use smart cutter v1.2.2a on win7 64bit
cut SONY XR520 avc video
when I move the scollbar , sometime it hang 1secomd and crash~

Because I use chinese version(win7)
this is the crash report
問題簽章:
問題事件名稱: APPCRASH
應用程式名稱: smart.exe
應用程式版本: 0.0.0.0
應用程式時間戳記(time): 4b7576c3
錯誤模組名稱(error mod): smart.exe
錯誤模組版本: 0.0.0.0
錯誤模組時間戳記(err mod time): 4b7576c3
例外狀況代碼(exp code): c0000005
例外狀況位移: 00544218
作業系統版本: 6.1.7600.2.0.0.256.4
地區設定識別碼: 1028
其他資訊 1: 0a9e
其他資訊 2: 0a9e372d3b4ad19135b953a78882e789
其他資訊 3: 0a9e
其他資訊 4: 0a9e372d3b4ad19135b953a78882e789

閱讀我們的線上隱私權聲明:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0404

若線上隱私權聲明無法使用,請閱讀我們的離線隱私權聲明:
C:\Windows\system32\zh-TW\erofflps.txt

Re: smart cutter crash when slide the scollbar

Posted: Mon Feb 15, 2010 7:37 pm
by admin
Dear alex867:
Thanks for your detailed information.
SONY XR520 avc video
We have not tested videos from SONY XR520 yet.
Could you please send us a small sample(larger than 3MB) to us?
Our email
support@fame-ring.com or famering@gmail.com
Thank you.

Best Regards,
FameRing Support Team