Smart Cutter 1.5.8: Any known issues with h.264 720p?

[highc]

Hi, smart cutter 1.5.8 keeps crashing when I try to open a 720p recording. The last one I had, I could cut, but thereafter was unable to play it...

Any known issues with 720p in h.264 files?

Thanks!

[admin]

Dear highc:
Thanks for your message.

'Any known issues with 720p in h.264 files?'
Definitely not.
Please help us to show and identify the problem.

Could you please upload a video sample to our ftp server for a test?

It would be better if the sample file size is less than 50 MB.

If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[highc]

Happy to upload a sample.

The issue is:

The file I have is 6.2 gig in size. If I open it in Smart Cutter, it renders Smart Cutter unresponsive.

If I create small snippets with the splitter you suggest, something different happens: Smart cutter stays responsive, but doesn't do or show anything visible.

I'll start by uploading a small one, but not sure it helps. It should be uploaded in a minute.

[admin]

Dear highc:
We think we have solved this.
Please try our new version on your end.
http://www.fame-ring.com/smart.cutter.rar

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

[highc]

Yes, that fixes the issue.

Thanks, much appreciated!