Page 1 of 1

Smart Cutter 1.3.8 - APPCRASH in .ts

Posted: Wed Mar 09, 2011 7:24 am
by rafamx
Error occurs when trying to edit the video.

Image

Source File: ts capture HDTV.

SmartCutter Version: 1.3.8

My system: Windows 7 - 64bits

Re: Smart Cutter 1.3.8 - APPCRASH in .ts

Posted: Wed Mar 09, 2011 8:06 am
by admin
Dear rafamx:
Thanks for your concern.

Please help us to show and identify the problem.
Could you please send us a video sample for a test?

It would be better if the sample file size is less than 100 MB.

If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 100MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

Re: Smart Cutter 1.3.8 - APPCRASH in .ts

Posted: Wed Mar 09, 2011 9:01 am
by rafamx
Hi man!

I just sent the file sample.

Folder: rafamx-Smart_Cutter1.3.8_APPCRASH_in_ts


I hope I can a solution to the problem, I really like the software

Thanks

Re: Smart Cutter 1.3.8 - APPCRASH in .ts

Posted: Thu Sep 22, 2011 10:40 am
by admin
Dear rafamx:
We think we have solved this problem.
We just released the Smart Cutter ver 1.4.0 with new code for AAC audio.

May you please try it on your end, thank you.
http://www.fame-ring.com/smart.cutter.rar

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team