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1.4.5 freezes when opening mpeg2 SD recording

Posted: Mon Feb 20, 2012 7:35 am
by highc
Hi,

I have an MPEG2 container SD recording here from last night's movie, 5 GB in size. Windows Media Player playes the file ok. Smart Cutter 1.4.5 shows some block artifacts and immediately becomes unresponsive (freezes completely). Win7 Professional, 64 bit.

Anything I could do to be able to cut the movie?

Thanks!

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Tue Feb 21, 2012 12:35 pm
by admin
Dear highc:
Glad to hear from you again.

'an MPEG2 container SD recording'
Could you please try it in older versions of SC?
version 1.4.4
http://www.fame-ring.com/smart.cutter.144.rar
version 1.3.9f
http://www.fame-ring.com/smart.cutter.139f.rar

If the problem still exists, please upload a sample of 100MB to our FTP server as before.

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Wed Feb 22, 2012 8:45 am
by highc
admin wrote:Glad to hear from you again.
Thanks for your kind message, albeit I doubt a bit that that's the case, as typically I only come here when I have issues with Smart Cutter. ;)
admin wrote:If the problem still exists, please upload a sample of 100MB to our FTP server as before.
The good (or bad?) news is that the same error occurs with the older versions, and that even with the first 100 MB sample I get an error. Unfortunately(?), I get a real error message and not the unresponsiveness smart cutter shows when opening the entire file.

The error message comes from the MS Visual C++ Runtime Library and says:

Code: Select all

Assertion failed!

Program: D:\Smart Cutter\smart.exe
File: facApi/facPreroll.c
Line: 55

Expression: 0
I'll upload the sample.

Thanks for your support.

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Fri Feb 24, 2012 9:27 am
by highc
Apologies, real life got in the way, but now the sample has been uploaded.

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Fri Feb 24, 2012 3:48 pm
by JohnnyB
highc wrote:The error message comes from the MS Visual C++ Runtime Library and says:

Code: Select all

Assertion failed!

Program: D:\Smart Cutter\smart.exe
File: facApi/facPreroll.c
Line: 55

Expression: 0
FYI, that's the exact same error message I got when running a "bad" version of my Hauppauge's HD-PVR driver. I don't know if that is the product you are using to capture you video file, but check my post here just in case:

http://www.fame-ring.com/forum/viewtopic.php?f=7&t=3367

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Fri Mar 02, 2012 2:29 pm
by admin
Dear highc:
Please rename the file to .ts try again then tell us the result.

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

Re: 1.4.5 freezes when opening mpeg2 SD recording

Posted: Sat Mar 03, 2012 7:04 am
by highc
Yes, renaming to .ts works. Thank you.