stuttering on wdtv

[Frasier]

hi,
the cut recordings are stuttering on a wdtv (http://www.wdc.com/de/products/Products.asp?DriveID=734)
that means: the video looks like a slide-show, sound is okay
original recordings working fine...
this happens with all recordings, from any german hdtv stations...

i made a sample:
org = the original
cut = cut with smart cutter

http://rapidshare.com/files/324925828/arte_org.rar
http://rapidshare.com/files/324926381/arte_cut.rar

any help?
cutting with tsdoctor and h264tscutter works fine with wdtv...
why not with smart cutter?

[admin]

Dear Frasier:

Thanks for your information and sample files. We have downloaded them.
We tested arte_cut.ts on all the media players we can find, we still can not see the 'stuttering.'

Any way, we managed to remuxed the stream, please download the result, have it a try on your WDTV player, see if it is better. This could be helpful to locate the reason.

http://www.fame-ring.com/test/arte_cut_new.ts

Thank you.
Best Regards,
FameRing Support Team

[Frasier]

your file is also stuttering...
hm, all mkv works on my wdtv, all "normal" mpeg files and hd reords cut with other programms (tsdocotor, h264ts cutter...)
btw: i just see about 2 seconds of preview when i cut the files...
but now it's christmas, testing again after the days...
have a nice christmas

[Frasier]

okay, tested more records:
all cut with smart cutter are stuttering (sound okay)
all cut with other progs are working...



what to do?

[admin]

okay, tested more records:
all cut with smart cutter are stuttering (sound okay)
all cut with other progs are working...

Dear Frasier:
We need some information in more detail. It looks related to the 'fps change' problem which we are still working on. Here is what our developers want to know:
1.Do you mean 'video runs slowly' by the word 'stuttering'?
2.Does the 'stuttering' only happen on 'WDTV'? How about other software media players on computer?
3.Does the 'stuttering' only happen on the start of cutted movie(which means cut point)? How about seek to middle of movie, then play?
4.How about other movies, other than 'German HDTV stations'?
5.When 'stuttering', is audio/video still synced?
Looking forward to your further information. Thank you.
Best Regards,
FameRing Support Team

[Frasier]

1. i mean it looks like a slideshow
2. only on wdtv, perfect with vlc and mpc home classic
3. seek to middle does not help
4. i only found an austrian hdtv station and oh wonder: after cutting this movie plays perfect !!!
5. all sync

what's wrong with german hdtv stations???

[admin]

Dear Frasier:
We are about to send out a fix version for the 'fps change' problem. We think that may solve the 'stuttering'.
The developers already finished the H.264/AVCHD part of the fix version, and they are testing the Mpeg2 part. It will be completed soon. We will send you a copy as soon as we get it.
Best Regards,
FameRing Support Team

[admin]

Hello guys:
We have finished the fix version. It can be found at
http://www.fame-ring.com/smart.cutter.rar
May you have a try on this and tell us the result. Thank you.
Best Regards,
FameRing Support Team

[Frasier]

hi,
same problem with the new version...

made a scan with mediainfo:

original:
General
ID : 3F3
Complete name : J:\12-27_01-15-00_Das Erste HD (AC3)_Lost in Translation - Zwischen den Welten.ts
Format : MPEG-TS
File size : 10.3 GiB
Duration : 1h 55mn
Overall bit rate : 12.8 Mbps

Video
ID : 6010 (0x177A)
Menu ID : 11100 (0x2B5C)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Duration : 1h 55mn
Bit rate : 11.5 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.249
Stream size : 9.22 GiB (90%)
Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer characteristics : BT.709-5, BT.1361
Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID : 6022 (0x1786)
Menu ID : 11100 (0x2B5C)
Format : AC-3
Format/Info : Audio Coding 3
Duration : 1h 55mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz
Video delay : -1s 93ms
Stream size : 369 MiB (3%)
Language : German
Language, more info : Clean effects


cut with smart cutter:
General
ID : 3F3
Complete name : J:\12-27_01-15-00_Das Erste HD (AC3)_Lost in Translation - Zwischen den Welten.ts.12.ts
Format : MPEG-TS
File size : 8.32 GiB
Duration : 1h 33mn
Overall bit rate : 12.8 Mbps

Video
ID : 6010 (0x177A)
Menu ID : 11100 (0x2B5C)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Duration : 1h 32mn
Bit rate : 11.5 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 fps
Resolution : 8 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.249
Stream size : 7.45 GiB (90%)

Audio
ID : 6022 (0x1786)
Menu ID : 11100 (0x2B5C)
Format : AC-3
Format/Info : Audio Coding 3
Duration : 1h 33mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz
Video delay : -766ms
Stream size : 298 MiB (3%)
Language : German
Language, more info : Clean effects



original: Format profile : Main@L4.0 !!!!!!!!!!!!!!!!!!
cut: Format profile : Main@L4.1 ???????????????????

maybe you see more differences...

in a few days i'll get the new wd tv live which has a new chip. maybe the video works then...??!!

[admin]

original: Format profile : Main@L4.0
cut: Format profile : Main@L4.1

Dear Frasier:
Thanks for your information.
We do not think the WDTV player will behave so differently just for the minor profile change. That is not a robust media player would do. But our developers will try to fix it to the same profile as source input.
We may need your further help when we get any message from our developers. Thank you.
Best Regards,
FameRing Support Team