No sound in export

The world's first H.264 AVCHD accurate cutter without re-encoding!
Smart Cutter and Mate for DV and DVB.
Smart products manages, splits, joins movies from DV Camcorder and DVB HD PVR.
Post Reply
altern8
Posts: 1
Joined: Fri Aug 06, 2010 2:19 pm

No sound in export

Post by altern8 »

Hi, trying out the smart cutter which is wonderful and so fast and easy to use. While in the program sound is there but every saved file is silent in any program other than VLC. Why is this? don't want to commit to buying it if it's some problem with my initial recording that smart cutter can't handle. Recording is from Dreambox by the way.

Thanks
admin
Site Admin
Posts: 740
Joined: Mon Jun 01, 2009 12:54 pm

Re: No sound in export

Post by admin »

Dear altern8:
While in the program sound is there but every saved file is silent in any program other than VLC.
Could you please send us video samples (upto 20MB each) via email? Our email address
famering@gmail.com or support@fame-ring.com

Looking forward to your further message.
Thank you.

Best Regards,
FameRing Support Team
Post Reply