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Re: Assertion failed!
Posted: Thu Mar 06, 2014 4:01 am
by guilt
Dear Admin,
I have uploaded another: Sample One.mp4.
Please advise
Guilt
Re: Assertion failed!
Posted: Sun Mar 09, 2014 2:20 am
by guilt
Dear Admin,
Were you able to find fault and rectify ?
Guilt
Re: Assertion failed!
Posted: Mon Mar 10, 2014 1:49 am
by admin
Dear guilt:
Thanks for your message and the new sample.
'Were you able to find fault and rectify ?'
Yes we did re-produce the problem and are trying to fix it.
We will keep you posted about the progress.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Re: Assertion failed!
Posted: Mon Mar 10, 2014 2:59 am
by guilt
Dear Admin,
Thank you so much for your time spent on these matters.
Guilt
Re: Assertion failed!
Posted: Wed Mar 19, 2014 9:49 am
by admin
Dear guilt:
Thanks for your message and the sample file.
The problem seems to be related to the internal H.264 structure.
Could you please upload a very original sample file instead of the cut result from Smart Cutter? That will be very helpful.
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Re: Assertion failed!
Posted: Wed Mar 19, 2014 10:09 am
by guilt
Dear Admin,
The original file (Big Sample.mp4) is 2Gb size.
It will take awhile but I am uploading as I'm writing
Thank you so much for the help.
Guilt
Re: Assertion failed!
Posted: Wed Mar 19, 2014 10:39 am
by admin
Dear guilt:
Thanks for your message and the sample file.
'The original file (Big Sample.mp4) is 2Gb size.'
Do you have any smaller original sample file to show the problem?
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Re: Assertion failed!
Posted: Wed Mar 19, 2014 11:01 am
by guilt
Dear Admin,
Found another file Big Sample (866MB)
Uploading now.
Guilt
Re: Assertion failed!
Posted: Tue Mar 25, 2014 3:16 am
by guilt
Dear Admin,
I just downloaded the new version 1.8.6. But it's still giving me assertion failed.
Please advise.
Guilt
Re: Assertion failed!
Posted: Sun Aug 24, 2014 1:33 am
by admin
Dear guilt:
We now have a new version 1.8.9 released.
http://www.fame-ring.com/smart.cutter.rar
May you please try it on your end to see whether it helps.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team