SmartCutter 1.5.1 crash

[dgmckenzie]

Using Windows 7 Home Pro 32bit
Smart Cutter 1.5.1 (portable)

When opening a unencrypted video recorded using Humax HDR Fox T2 Smart Cutter crashes, giving Windows error:

smart.portable.exe has stopped working

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

The video is playable using using VLC (Audio & Video) and using Windows Media Player (Video only) and I've also converted the test file using VSO ConvertXToDVD.

2012-07-09 17:21:09 Info Chapter sequences require 0 b. temp space
2012-07-09 17:21:09 ---- ************ Source file #1 END DETAILS ************
2012-07-09 17:21:09 Info DATA Stream #8 : Data: [11][0][0][0] / 0x000B
2012-07-09 17:21:09 Info DATA Stream #7 : Data: [11][0][0][0] / 0x000B
2012-07-09 17:21:09 Info DATA Stream #6 : Data: [11][0][0][0] / 0x000B
2012-07-09 17:21:09 Info DATA Stream #5 : Data: [5][0][0][0] / 0x0005
2012-07-09 17:21:09 Info SUBTITLE Stream #4 : Subtitle: dvbsub
2012-07-09 17:21:09 Info AUDIO Stream #3 : Audio: aac_latm, 48000 Hz, 2 channels (FC), s16
2012-07-09 17:21:09 Info AUDIO Stream #2 : Audio: aac_latm, 48000 Hz, 5.1, s16
2012-07-09 17:21:09 Info VIDEO Stream #1 : Video: h264 (High), yuv420p, 1920x1080 [PAR 1:1 DAR 16:9], 25.00 FPS

I uploaded the short HD test video to folder humax HDR Fox T2.

[dgmckenzie]

After having another play it would appear that the Standard Def recording does not crash Smart Cutter just the HiDef Video.

[admin]

Dear dgmckenzie:
Thanks for your message and the sample files.

'When opening a unencrypted video recorded using Humax HDR Fox T2 Smart Cutter crashes'
We tried many time on our end with your sample files but we can not see this.
Are you sure that Smart Cutter crashes right after the file opened?

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[dgmckenzie]

Hi

Tried again on 1.5.2 Portable and Installed version and it still crashes for me.

I've uploaded a screen cast of me clicking open, clicking on the file and then the crash.

I've got a small server running Home Server as it's a 'clean' PC I'll see what happens on that and get back to you.

regards
Douglas