An audio track is missing after cutting a video

[joel5632]

Hi,

I tried to cut a video with "smart cutter". The stream contains a video track (H264, 720x576), two audio tracks (AAC) and two subtitle tracks.

After cutting this video, one audio track disapeared.

A friend of mine done the same trial on a video coming from the same TV channel and got exactly the same problem.

Let me know if you want me to send a sample of this video.

Regards
joel5632

[admin]

Dear joel5632:
Thanks for your concern.

Please feel free to upload samples.

It would be better if the sample file size is less than 100 MB.

If you can not find small sample, use this simple tool to split your movie file
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
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before uploading samples, please create sub-directory with your name under the root, then upload samples to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the size of each sample under 100MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[joel5632]

Done

a directory joel5632/ has been created

README file included

[admin]

Dear joel5632:

We just built a fix version for the problem.
http://www.fame-ring.com/test/smart.cutter.131.rar
just decompress and ready to run.
May be you can have it a try and tell us the result.

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[joel5632]

Yes it works
Thanks