Crash while seeking and some other Anomalies

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Smart products manages, splits, joins movies from DV Camcorder and DVB HD PVR.
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MOSMarauder
Posts: 6
Joined: Thu Oct 07, 2010 3:21 pm

Crash while seeking and some other Anomalies

Post by MOSMarauder »

Hi.

Ive tested SmartCutter now on several Video Files. (.ts 720p 50FPS / 1080i 25fps and so on).

First: the Tool itself is impressive. IF several Bugs are removed its the first i need to buy!

1st BIG and annoying Bug... Seeking with the Slider crashes the Tools sometimes. (Not always.. also several tries on the same *clean* Videofile - sometimes ok sometimes not)

The 2nd one...

After marking all Cut points and klick LINK followed by Record... Sometimes it CRUSHES at this point and sometimes it opens an Filerequester. Entering a new Filename then crashes. If it dont crash at this point it creates simply NO FILE.

All this behaviour is tested on Win7 X64.

I cross read all postings yet and found out that it seems to be a probleim win Win7 64 Bit.

WinXP Sp3 compat. Mode doesnt help....

Chris
admin
Site Admin
Posts: 740
Joined: Mon Jun 01, 2009 12:54 pm

Re: Crash while seeking and some other Anomalies

Post by admin »

Dear MOSMarauder:
Thanks for your message.

Please help us to show and identify the problem.
Could you please send us video samples(upto 20MB each) for a test?

If you can not find small sample, you can upload big samples to our ftp server
-------------------------------------
FTP server for uploading samples

FTP server for samples
before uploading samples, please create sub-directory with your name under the root, then upload samples to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the size of each sample under 50MB! Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Thank you very much.

Looking forward to your further message.
Thank you.

Best Regards,
FameRing Support Team
MOSMarauder
Posts: 6
Joined: Thu Oct 07, 2010 3:21 pm

Re: Crash while seeking and some other Anomalies

Post by MOSMarauder »

As is already said its not related to a special File.

The Same file that crashes in one moment works @ 2nd try perfect.

Ive tested SmartCutter also with WINE unter Ubuntu Linux. There occurs no crash on seeking.

(Ok the BIG Preview Window hast no pIcture but who cares xD)

Chris
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