Dear Londain:
Thanks for your active response.
We think we've found the reason. The sample file you sent to us has a swift time code shift on the tail, that leads to the wrong duration property.
To clarify the situation, we may need your further help. This time, please do
not send us the cut result of the Smart Cutter, but please send us the original video file.
It would be better if the sample file size is less than 100 MB.
If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
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before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 100MB.
Thank you.
FTP Username:
samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
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Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team