BBC HD - Corruption on Joins

[MrM]

Hi,

Thanks for your excellent product, it beats all of the competition in H.264 frame editing.

I record a lot of BBC HD content here in Britain, where they use extremely customised H.264 encoders and they are causing an issue with your software.

Whenever I combine content (using the Record List! function) from the BBC broadcasts I get corruption on the second video file in the join.

I have uploaded the following files to your FTP:
File 1 - Segment 1.ts
File 2 - Segment 2.ts
File 3 - Combined.ts

I have created Segment 1.ts, Segment 2.ts and then created Combined.ts (Segment 1.ts+Segment 2.ts). The individual Segment 1.ts and Segment 2.ts files have no corruption, but when joined and playing back Combined.ts the start of Segment 2 is corrupted.

This behaviour also happens if I perform the same steps with the two source files and go straight to Combined.ts.

Please can you look into this and identify the problem?

[admin]

Dear MrM:
Thanks for your sample files.

We did re-produce the problem, it looks related to the H.264 video structure.
We are still examining the samples, trying to find a solution.

We will keep you posted about the progress.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

[MrM]

Thanks. Have the developers made any progress?

[admin]

Dear MrM:
Thanks for your message.

We think we have solved this issue.
We will include the relative solution in the coming version.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team