Smart Cutter 1.9.4 still crashes frequently!

[DogCow7]

I've experienced so very many app crashes using Smart Cutter (many versions including the latest 1.9.4) under 64-bit Windows 7 Pro that I've been searching for a better alternative, but since I've paid for Smart Cutter and I like it quite a lot when it actually works that I'm here to ask for crash support. (Note that I am not getting BSODs, just app crashes with various different errors).

One thing that very often causes crashes is fast-forwarding or rewinding, especially (but definitely not only) for large MP4 video files. What can be done to drastically reduce the number of times Smart Cutter crashes?

Thanks!

[admin]

Dear DogCow7:
Thanks for your message.

'especially (but definitely not only) for large MP4 video files'
Do you mean 'the larger file size the worse situation'? MP4 files over 4GB, 8GB, or even 16GB?

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team