I recent downloaded Smart Cutter 1.7.3 and tried it on a couple of MOV files I have. What I am seeing is that it does not appear to support AVC high Level 5.1 as this appears to be the only difference between 2 groups of files I have. Is this correct or is there something else not allowing this file to load?
When I try to open such a file I receive this error almost immediately: "smart.portable.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
I can successfully open a MOV file with AVC baseline Level 4.1. I'm attaching some technical specs on the two files I am opening below:
SMART CUTTER COMPATIBLE
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 201 MiB
Duration : 48s 48ms
Overall bit rate : 35.1 Mbps
com.apple.quicktime.model : Canon PowerShot G15
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L4.1
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=12
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 48s 48ms
Bit rate : 33.6 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.675
Stream size : 192 MiB (96%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
NOT SMART CUTTER COMPATIBLE
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 246 MiB
Duration : 23s 232ms
Overall bit rate mode : Variable
Overall bit rate : 88.9 Mbps
com.apple.quicktime.model : Canon EOS 6D
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : N=1
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 23s 232ms
Bit rate mode : Variable
Bit rate : 87.3 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 1.756
Stream size : 242 MiB (98%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Smart Cutter 1.7.3: Support for AVC level 1.5?
Re: Smart Cutter 1.7.3: Support for AVC level 1.5?
Dear ScubaNut:
Thanks for your message.
'does not appear to support AVC high Level 5.1'
Please help us to show and identify the problem.
Could you please upload a video sample (showing the problem) to our ftp server for a test?
It would be better if the sample file size is less than 50 MB.
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.
FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your message.
'does not appear to support AVC high Level 5.1'
Please help us to show and identify the problem.
Could you please upload a video sample (showing the problem) to our ftp server for a test?
It would be better if the sample file size is less than 50 MB.
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.
FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Re: Smart Cutter 1.7.3: Support for AVC level 1.5?
A sample file was uploaded to the FTP site for your review.
AVC_Level51.MOV
AVC_Level51.MOV
Re: Smart Cutter 1.7.3: Support for AVC level 1.5?
FYI: I have tried v 1.7.4 and have the same issue as noted above.
Thank you.
Thank you.
Re: Smart Cutter 1.7.3: Support for AVC level 1.5?
Dear ScubaNut:
Thanks for your message.
Yesterday we just released the new version for the problem you met.
http://www.fame-ring.com/smart.cutter.rar
Please try it on your end.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your message.
Yesterday we just released the new version for the problem you met.
http://www.fame-ring.com/smart.cutter.rar
Please try it on your end.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team