Search found 17 matches

by rgracie
Wed Feb 10, 2010 1:44 pm
Forum: Smart products - support
Topic: Somthing Is really wrong...
Replies: 3
Views: 2730

Re: Somthing Is really wrong...

Dear rgracie: Is it anything different to your previous sample? Could you please send us a small piece of the movie with problem? support@fame-ring.com or famering@gmail.com Thank you. Best Regards, FameRing Support Team Here is the problem, it doesn't do it on every video, however the video in que...
by rgracie
Wed Feb 10, 2010 2:55 am
Forum: Smart products - support
Topic: Somthing Is really wrong...
Replies: 3
Views: 2730

Somthing Is really wrong...

Ok, so I started to do another movie cut and man, things are WAY out of whack..

1) The resulting movie is almost 2 gig's bigger then the original.

2) Cut commercials are still in tact.

3) Other scenes are completely missing..

What's next??
by rgracie
Sun Feb 07, 2010 7:18 pm
Forum: Smart products - support
Topic: Another nasty bug found...
Replies: 3
Views: 3040

Re: Another nasty bug found...

Way to go guys, I believe you have indeed fixed it. I just got finished cutting two videos and the nasty error is no more...


Nice job :D

WBR
by rgracie
Sat Feb 06, 2010 7:21 pm
Forum: Smart products - support
Topic: Another nasty bug found...
Replies: 3
Views: 3040

Another nasty bug found...

I'm using the latest version (portable) and Houston we have a problem.. Where ever there is a "stitch" of 2 section, it completely screws up the media player(s), I have confirmed this with WMP 12, and Nero Show Time.. I have a 56 Meg file that shows the problem.. I have tried to cut severa...
by rgracie
Thu Jan 28, 2010 7:35 pm
Forum: Smart products - support
Topic: Resizing Screenshot issue.
Replies: 2
Views: 2624

Re: Resizing Screenshot issue.

Dear Robert: We will test it on our end. Is the color-shift happening during scale-up or scale-down? And is it happening to the screen display or the saved image file? If you can save 'png' files for original image and scaled image then send them to us, that will be very helpful. Looking forward to...
by rgracie
Wed Jan 27, 2010 1:07 pm
Forum: Smart products - support
Topic: Resizing Screenshot issue.
Replies: 2
Views: 2624

Resizing Screenshot issue.

I've noticed, when re-sizing a screen shot, there seems to be a color shift taking place with the resulting screen capture...

WBR
Robert
by rgracie
Wed Jan 27, 2010 1:04 pm
Forum: Features and Requests
Topic: Drag-N-Drop
Replies: 2
Views: 3680

Drag-N-Drop

In addition to using the "Open" button to load a video, can you also add the ability to drag-n-drop a video on the program to load it.?

WBR
Robert
by rgracie
Wed Jan 27, 2010 1:03 pm
Forum: Smart products - support
Topic: Windows 7 Compatibility?
Replies: 3
Views: 3344

Re: Windows 7 Compatibility?

I too get the "Windows 7 basic display mode." change issue. I don't get the crashes though.. Windows 7 32 Bit


WBR
Robert
by rgracie
Fri Jan 22, 2010 5:13 pm
Forum: Features and Requests
Topic: Photo Caption Options (Smart Cutter)
Replies: 6
Views: 5743

Re: Photo Caption Options (Smart Cutter)

Tested the new picture editor, seams to work very well... Very Nice Job Guys!! Impressive array of new feature regarding screen captures. One problem, I have a paid lic. however the portable version is acting like a demo version?? And can you explain what "Smart Seek" is and how would one ...
by rgracie
Fri Jan 22, 2010 5:03 pm
Forum: Features and Requests
Topic: Photo Caption Options (Smart Cutter)
Replies: 6
Views: 5743

Re: Photo Caption Options (Smart Cutter)

Dear Robert: A new portable version 1.2.0a has been sent out. The new features included: 1.new and fast video seeking 2.first release with 'smart seek' 3.image editor for capture added It can be found at http://www.fame-ring.com/smart.cutter.rar May be you can have it a try. Thank you. Best Regards...