Search found 9 matches

by jsganz
Wed Jan 09, 2013 2:06 pm
Forum: General support issues
Topic: Changing Output File Format
Replies: 1
Views: 3766

Changing Output File Format

Maybe this has been covered before, but I was wondering....is it possible to convert the output file to something other than a .TS file?
If so, can this be done during the transcoding process?
by jsganz
Thu Jan 28, 2010 9:36 pm
Forum: Smart products - support
Topic: Smart Cutter no longer works at all
Replies: 7
Views: 5570

Re: Smart Cutter no longer works at all

As I mentioned to you in my email....all is well now. The new version is perfect! To all other forum members, I highly recommend downloading this newest 1.2.0 to avoid possible problems in the future. The support team over at fame-ring is the absolute best I've ever dealt with. Incredible service fr...
by jsganz
Wed Jan 27, 2010 5:01 pm
Forum: Smart products - support
Topic: Smart Cutter no longer works at all
Replies: 7
Views: 5570

Re: Smart Cutter no longer works at all

OK....problem file has been sent to your gmail.com email address.
by jsganz
Wed Jan 27, 2010 4:47 pm
Forum: Smart products - support
Topic: Smart Cutter no longer works at all
Replies: 7
Views: 5570

Re: Smart Cutter no longer works at all

Yes, I thought that would be the best way as well. The only thing is that I can't split off a small file section from a known problem TS file. I'll have to record a very small file from the Hauppauge tuner and will make sure there's a problem with it before I email it to you. I'll be back it touch s...
by jsganz
Wed Jan 27, 2010 3:45 pm
Forum: Smart products - support
Topic: Smart Cutter no longer works at all
Replies: 7
Views: 5570

Re: Smart Cutter no longer works at all

I sure appreciate your lightning fast replies! 1. No changes to the computer at all. It was bought new in November with Windows 7 on it. 2. I had been using a version downloaded a few weeks ago. I downloaded it again yesterday in an attempt to remedy the problem. with no success. 3. When transcoding...
by jsganz
Wed Jan 27, 2010 3:04 pm
Forum: Smart products - support
Topic: Smart Cutter no longer works at all
Replies: 7
Views: 5570

Smart Cutter no longer works at all

It started giving me problems last week. Now it's totally disfuctional. This is with Windows 7. I've been using the portable version for a few months without a problem. What happens now is, I select the new start point and new end point. As soon as I try to transcode (either with the red button or a...
by jsganz
Thu Dec 03, 2009 8:30 pm
Forum: Other Discussions
Topic: The best way to edit Hauppauge HD PVR captures
Replies: 15
Views: 303845

Re: The best way to edit Hauppauge HD PVR captures

Great...I'll do that. I really appreicate it!
by jsganz
Thu Dec 03, 2009 1:48 pm
Forum: Other Discussions
Topic: The best way to edit Hauppauge HD PVR captures
Replies: 15
Views: 303845

Re: The best way to edit Hauppauge HD PVR captures

Dear jsganz: Allow me to explain some basic ideas. If your input is a MPG(PS stream), then you got MPG(PS stream) as edited output; if your input is a TS, then you got TS as edited output. That is why the product is called " Smart Cutter ", it does not touch main part of the movie, only r...
by jsganz
Wed Dec 02, 2009 3:31 pm
Forum: Other Discussions
Topic: The best way to edit Hauppauge HD PVR captures
Replies: 15
Views: 303845

Re: The best way to edit Hauppauge HD PVR captures

"I only wish that smart cutter would allow me to link the cuts together and keep them in ts format rather than switching them to mpg." Dear rikai, The Smart Cutter does have the 'link' function you need. There is a 'link' button beneath the record list, this can merge all the cuts togethe...