Dear alex867:
Thanks for your message and the sample file.
We'll let our developers check the video sample to see what we can do about the issue.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Search found 740 matches
- Sun Feb 12, 2017 3:07 am
- Forum: Smart products - support
- Topic: SmartCutter 1.9.4 crash with GoPro video
- Replies: 10
- Views: 15469
- Tue Jan 17, 2017 11:31 am
- Forum: Smart products - support
- Topic: How to cut a very short frame?
- Replies: 3
- Views: 7967
Re: How to cut a very short frame?
Dear reoggg:
Thanks for your message.
'Are there any plans to add to be able?'
Will let our developers try this.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your message.
'Are there any plans to add to be able?'
Will let our developers try this.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
- Thu Jan 12, 2017 7:00 am
- Forum: Smart products - support
- Topic: How to cut a very short frame?
- Replies: 3
- Views: 7967
Re: How to cut a very short frame?
Dear reoggg: Thanks for your message. 'cut a very short frame. (ex| 00:00:00.86 ~ 00:00:01:56)' Smart Cutter does not support segment shorter than 2 seconds, that is a must for a/v sync. Please feel free to send us your further advice and suggestion. Thank you very much. Best Regards, FameRing Suppo...
- Mon Dec 19, 2016 2:43 am
- Forum: Smart products - support
- Topic: Save Path
- Replies: 9
- Views: 6303
Re: Save Path
Dear dellsam34: Thanks for your message. 'need to go back to V1.9.3 can you please post it somewhere.' Although we do not think this is the reason, but you could download v1.9.3 here http://www.fame-ring.com/SmartCutter.193.exe Please feel free to send us your further advice and suggestion. Thank yo...
- Sat Dec 17, 2016 3:47 am
- Forum: Smart products - support
- Topic: Smart Cutter 1.9.4 - cutting out segments
- Replies: 8
- Views: 12551
Re: Smart Cutter 1.9.4 - cutting out segments
Dear 747skipper:
Thanks for your kind help.
We will let our developers take your idea into account for the UI improvement.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your kind help.
We will let our developers take your idea into account for the UI improvement.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
- Sat Nov 19, 2016 12:12 am
- Forum: Smart products - support
- Topic: Smart Cutter 1.9.4 - cutting out segments
- Replies: 8
- Views: 12551
Re: Smart Cutter 1.9.4 - cutting out segments
Dear Motim: Thanks for your message. 'I set 'new start point' at the begining of the comercial, then set 'new end point' at the end of the comercial. clicked on the "delete" button, presssed the red button, it started encoding, the final file was the same as original - it did not cut anyth...
- Sat Nov 12, 2016 1:58 am
- Forum: Smart products - support
- Topic: SmartCutter 1.9.4
- Replies: 1
- Views: 2185
Re: SmartCutter 1.9.4
Dear Motim: Thanks for your message. 'Original bitrate was 1978kbps, and the 'cut' file bitrate was 2326kbps, which made the file bigger then the original.' To maintain the video quality, Smart Cutter may raise bitrate around cut point. This will only affect several frames around cut point. 'joined ...
- Tue Oct 25, 2016 1:02 am
- Forum: Smart products - support
- Topic: crashing every time, no progress over the last two years (!)
- Replies: 10
- Views: 6499
Re: crashing every time, no progress over the last two years
Dear Tukan42: Thanks for your message and we're sorry for the inconvenience. 'While this worked very well with SD Videos' Do you mean Smart Cutter worked on SD videos but failed on HD videos? 'The examples are large though - 5.6 GB at least.' Do you mean Smart Cutter worked on small video files but ...
- Wed Oct 12, 2016 1:12 am
- Forum: General support issues
- Topic: Development
- Replies: 1
- Views: 6577
Re: Development
Dear dfcologne:
Thanks for your message.
Sure Smart Cutter is still under development.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your message.
Sure Smart Cutter is still under development.
Please feel free to send us your further advice and suggestion.
Thank you very much.
Best Regards,
FameRing Support Team
- Wed Sep 14, 2016 12:37 am
- Forum: Smart products - support
- Topic: Trying to cut into different files but get one file
- Replies: 1
- Views: 2140
Re: Trying to cut into different files but get one file
Dear bapw: Thanks for your message. 'Can your program allow me to end up with two or more segments in different files' Sure. As an example, suppose we want to split one video file into two video files(segment 1 and segment 2). Please try below steps: 1.open the movie in Smart Cutter 2.define 'New St...