Search found 7 matches

by apriliars3
Sat Jan 12, 2019 9:20 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

https://i.imgur.com/boHruuE.jpg YOUTUBE with problem https://youtu.be/58UyxUJo_bQ Video TS: https://mega.nz/#!ORp3xYaY!8TJ8A0371SPcI45iFElMDW7gBxKynf_GZHH1ISX8Cck it does not work with recordings of my Vu plus Solo 2 in .ts format, with other files it goes well, but I need it without re-encoding so...
by apriliars3
Thu Jan 10, 2019 11:24 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

Any idea? Well support, not work smart cutter and no work support.

I have macOS and Windows 10, not encode with none, stop and crash with .ts 0 MB
by apriliars3
Sun Jan 06, 2019 11:01 am
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

Same problem with macOS 10.14.2
by apriliars3
Sun Jan 06, 2019 11:00 am
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

/System/Library/PrivateFrameworks/RemoteServiceDiscovery.framework/Versions/A/RemoteServiceDiscovery 0x7fff7200f000 - 0x7fff72032ffb com.apple.RemoteViewServices (2.0 - 128) <55D89BC9-0613-3910-B63E-9A146D35D91A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewSer...
by apriliars3
Sun Jan 06, 2019 11:00 am
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

Thread 5 crashed with X86 Thread State (64-bit): rax: 0x00007000050ce0ac rbx: 0x0000000000000000 rcx: 0x00007000050ce0ac rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x00000000000120a8 rbp: 0x00007000050cd320 rsp: 0x00007000050cd310 r8: 0x00000000000130a8 r9: 0x0000000000000000 r10: 0x00007f...
by apriliars3
Sun Jan 06, 2019 10:59 am
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

Re: smart cutter crash with recoding

Process: SmartCutter [1101] Path: /Applications/SmartCutter.app/Contents/MacOS/SmartCutter Identifier: SmartCutter Version: ??? Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: SmartCutter [1101] User ID: 501 Date/Time: 2019-01-06 11:56:58.479 +0100 OS Version: Mac OS X 10.14.2 (18C54...
by apriliars3
Thu Jan 03, 2019 1:16 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 21166

smart cutter crash with recoding

I'm testing free portable version or install in windows 10 version 1809 17763.195 and every time I try to start transcoding, the transcoding screen opens a few seconds, says transcoding finished and the program is closed with a video mts 0 MB. I have to say that it happens to me as much with my vide...