World's first frame accurate H.264 AVCHD cutter without re-encoding!

Good Morning Support Team, Thank your for trying. Unfortunately, I have to confirm the problems exactly with the file I uploaded. As told before, a 0 KB file is created and the program is collapsing. I am running Win7 Professional (Service pack 1), 64 Bit. Hoping that you will identify the problem I...

Dear Support Team, Sorry for my late reply. I was travelling a lot, but my problem still occurs. I have uploaded a sample file to your FTP server according to your instructions (sub directory James.T.) Hoping that you will find a way to solve this problem. I am looking forward to receiving your feed...

Good Morning Support Team! Thank you for your quick reply! The problems happen on every movie file I record. I used to record the files with a USB TV-stick via DVBViewer from Terratec (Edition 8.0.33) as MPEG-2-TS. As explained I had no problems at all from June til beginning of October. The smart c...

Hello, I am using smart cutter since June initially without problems. Unfortunately, since beginning of October I have problems to start the program. I deleted and completely re-installed the Smart Cutter software, but unfortunately without success: It is possible to open a TS-file and fix the cutti...