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1.Could you please tell us the memory size of your computer? 2.Does this crash happen on your end with the sample you sent to us? 3.Does the crash happen on a specific file or on many files? 4.Could you please try it on other computers for a test? 1. This computer has 8 GB of RAM. 2. That sample fi...

It just crashed on me again, this time without even going into full screen. All the debugging info from the Windows crash dialog was the same.

Smart is crashing in Windows 7 when I'm in full screen mode. I uploaded the video file to ftp. The file is of a football game. I'm not actually trying to cut this file; I'm analyzing the plays in the game which means I'm scanning back and forth a lot. The only way I know how to make the preview scre...