Search found 43 matches

by dip
Sun May 23, 2010 7:06 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

Do you think that it would be possible to get a test version before the new version is released? I have meanwhile seven files which cause a crash of SmartCutter and it would be great if I could verify that the problem is solved with the new version before it is released.
by dip
Thu May 20, 2010 8:34 am
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

Will the proposed preview feature already be included in the new version?
by dip
Wed May 19, 2010 10:47 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

Any idea when the new version will be available ("next weekend" has already passed ;) )?

I have meanwhile 6 recordings which cause SmartCutter to crash and which I would like to cut...
by dip
Sat May 08, 2010 8:40 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

Can you already estimate when there will be a new version available which fixes the broken frames problem?
by dip
Wed Apr 28, 2010 10:05 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

I just sent a second demo file which causes a crash of SmartCutter on opening the file. The funny thing is that in this case it was not the beginning of the original file which causes the crash but the end of the original file (although the crash happens immediately when opening the file). The sampl...
by dip
Wed Apr 28, 2010 7:30 am
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

Was this sample directly cutted by some file splitter from a bigger movie file? Yes, it was the beginning of a recorded tv movie which I had recorded with my Dreambox DM8000. It was cutted with the internal movie cut option of the DM8000 which worked but is not frame accurate. Do you remember the c...
by dip
Tue Apr 27, 2010 10:54 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

With my next tv recording I have again a crash of SmartCutter. In contrast to the last file, this time the file can be opened and I can scroll through it and set the cut points throughout the whole file. When I then click on "Record list" the first half of the file is process but at the en...
by dip
Sun Apr 25, 2010 11:19 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Re: Smart Cutter crash

I could provide you with a 6 seconds part (about 9MB) from the defective file. I was able to cut this part directly on my DM8000. I checked that Smart Cutter also crashes if this small part is openend. Since there is no way to upload the file, I sent it to support@fame-ring.com. If I should send it ...
by dip
Sun Apr 25, 2010 10:34 pm
Forum: Smart products - support
Topic: Smart Cutter crash
Replies: 18
Views: 8868

Smart Cutter crash

I have succesfully cut several movies recorded with my Dreambox DM8000 in HD. But now, I just wanted to cut a recorded movie and Smart Cutter crashes immediately after opening the ts-file. I tried version 1.2.5 as well as the portable version 1.2.4 both with no luck. What information should I provid...
by dip
Fri Apr 16, 2010 8:05 am
Forum: Smart products - support
Topic: Preview function and further questions
Replies: 5
Views: 4183

Re: Preview function and further questions

big time displayed on the left side is incorrect ... at the beginning ... a random time (e.g. 10:32:34:142) instead of 00:00:00:000 is shown Actually that is not a ' random ' time. This is a common demand from video editors in TV industry. Each frame has an unique time code, the time code is stored...